Support
Answers to the most common questions. If yours isn't here, write to us.
Contact
support@pagehour.com
support@pagehour.com
- How do I restore a purchase?
- Open Profile → Restore purchases. Pagehour checks your Apple ID for a past Pro purchase and unlocks it on this device. Nothing is charged again.
- How do I cancel Pagehour Pro?
- Subscriptions are managed by Apple, not inside Pagehour. Go to iOS Settings → your Apple ID (top of the screen) → Subscriptions → Pagehour, and cancel there. You keep Pro until the current period ends.
- How do I back up or export my data?
- Open Profile → Export. Pagehour builds a CSV or JSON file of every book, session, note and freeze, and hands it to the iOS share sheet so you can save or send it wherever you like. This is free for everyone — it isn't a Pro feature.
- Can I import my library from Goodreads?
- Yes. On goodreads.com, open My Books → Import and export → Export library, then in Pagehour go to Import from Goodreads and choose that downloaded .csv file. It's read on your phone and never uploaded anywhere.
- Where does my data live?
- On your device only. Pagehour doesn't run servers that receive your reading data, and there's no account or sign-in. Deleting the app deletes your data unless you've exported a backup first.